Frequently Asked Questions (FAQ)

Answers to Your E-Waste Recycling & Data Protection Questions

Have questions about e-waste recycling, IT asset disposal, or secure document shredding? We've compiled answers to the most common inquiries to help you understand our certified, secure, and eco-friendly recycling solutions.

  • What types of electronics can I recycle?

    We accept computers, laptops, servers, hard drives, printers, office equipment, networking devices, and other e-waste.

  • Is your document shredding service HIPAA compliant?

    Yes! Our shredding services meet HIPAA, R2, and E-Stewards compliance standards, ensuring secure destruction of sensitive documents.

  • How do I schedule a pickup?

    Simply call 408-896-6200 or fill out our online request form to schedule an appointment.

  • Do you offer bulk recycling for businesses?

    Yes, we provide customized asset disposal and bulk recycling solutions for businesses of all sizes.

  • What happens to my electronics after recycling?

    All electronics are processed in compliance with ISO 14001 and R2 standards, ensuring data is destroyed, reusable components are repurposed, and non-recyclable materials are properly disposed of.

  • Can I drop off my e-waste instead of scheduling a pickup?

    Yes! We have designated a drop-off location at 918 Commercial Street, San Jose, California 95112, where you can securely dispose of e-waste and electronic assets.

  • How do I ensure my sensitive data is destroyed?

    We provide secure data destruction services, including hard drive wiping, degaussing, and certified shredding, ensuring no recoverable data remains.

  • What industries do you serve?

    We specialize in secure recycling solutions for Aerospace, Legal, Automotive, Educational, Healthcare, Government, Retail, Technology, and more.

  • Are your recycling practices environmentally friendly?

    Absolutely! We follow a 100% green recycling policy, ensuring zero landfill disposal and maximum material recovery.

  • Do you provide compliance certificates for recycling and shredding?

    Yes! We provide Certificates of Destruction for document shredding and IT asset recycling reports for regulatory compliance.

Need More Help?

If you have additional questions or need further assistance, please reach out to our customer support team. We are here to help you navigate your recycling and shredding needs.